FAQ

In our FAQ you will find answers to the most frequently asked questions about Max Schlatterer, its products and services. If you have any further questions, please contact our support team!

Company

What is Esband, who is Max Schlatterer?
Max Schlatterer GmbH & Co. KG is named after its founder Max Schlatterer. The company sells endless belts under the brand name Esband, which stands for “Endless Schlatterer Belt” in German. The logo combines the founder’s name and the brand name: Esband Schlatterer.
What products does Schlatterer manufacture?
Schlatterer manufactures drive and conveyor belts as well as garniture and suction tapes under the brand name Esband. We also manufacture components for production processes.
For which industries are the products suitable for?

Our belts are suitable for a wide range of purposes and therefore industries. We currently serve customers from the following sectors:

Esband is also suitable for other applications in various industries:

  • Hygiene & Pharma
  • Wood Industry
  • Textile Industry
  • Postal & Document Work
  • Bookbinding Industry
  • Electrical Industry
  • Metal Industry
  • Metrology
Are there any certifications for the products and the company?
Max Schlatterer GmbH & Co. KG is certified according to DIN EN ISO 9001 and DIN EN ISO 14001.
What is Esband USA?
Esband USA is an international sales subsidiary of Max Schlatterer GmbH & Co. KG in Virginia, United States. Our colleagues there have been supplying customers throughout America since 2021.
Is there a contact person for my country?
If you would like to get in touch with one of our international sales partners, you can find your contact person for drive and conveyor belts here and your contact for garniture and suction tapes here. 

 

Product Information

What materials are Esband belts made of?
Depending on the requirements and area of application, our belts are manufactured, coated and processed from many different materials. These materials can be antistatic, FDA approved or have certain other properties.

If you require a specific material or a specific application, please contact our experts or get an overview of our carrier materials, coatings and special processing.

Can you produce customized parts?
Our endless belts are always an individual and customized product, individualized to the requirements and wishes of our customers. The wide range of our product portfolio makes all the difference! For special requirements, please contact one of our experts directly!

 

Technical Information for Drive and Conveyor Belts

What is the servie life of drive and conveyor belts by Esband?
The service life of flat belts depends on a number of influencing factors:

  • Belt speed
  • Pulley diameter
  • Chemical load
  • Type of tensioning device

Unlike form-fit transmission elements, it is therefore not possible to calculate a generally valid service life for flat belts. This must be determined by means of tests under real conditions. If you would like advice on this, please contact us! 

How is a drive belt calculated for my application?
The motor data, information on the pulley diameters and information on the type of pre-tensioning are crucial for calculating the drive belt. The more data you have on the desired belt, the faster the calculation of the right belt will be. In order to find your perfect solution, please fill in the online form.
How is a conveyor belt calculated for my application?
The design of conveyor belts cannot be calculated but is determined by the type of application. Therefore, the desired properties of the belt, the required resistance and the specification of the dimensions, are decisive for the belt selection. In order to find your perfect solution, please fill in the online form.
What are the length and width tolerances for drive and conveyor belts by Esband?
The standard length tolerances for our belts are +/- 0.5% and for belts with Kevlar fabric +/- 1.0%. For elastic belts, the tolerance increases to +/- 2.0%. The width tolerances up to a belt width of 50 mm are +/- 0.5 mm.  The tolerance ranges can generally be narrowed or shifted. If you have any questions, please do not hesitate to contact us at any time.

 

Technical Information for Garniture and Suction Tapes

Each Esband is specially customized to the customer’s requirements and is therefore very individual. If you have any questions or require information about our products in the garniture and suction belt sector, please contact our team directly.

 

Orders

How can I track my order?
If you send us your order and invoice number after placing your order, we will be happy to provide you with the tracking number.
Is there a minimum order quantity?
Yes, there is a minimum order quantity. The reason for this is the production process of our belts. The origin of an Esband belt is always a production line. The belts are only cut out of this web at the end of the production process. Since the production lanes are manufactured specifically according to customer requirements, the complete lane must also be removed.

For production-related reasons, the minimum width for NE belts is 420 mm and 300 mm for other coating materials. 

Why are my orders over- or under-delivered?
The origin of an Esband is always a length of textile material. The coating of these is manual labour. This is why irregularities can occur, especially around the edges. For this reason, we manufacture our lengths of material slightly wider so that we can cut out the required number of perfect belts. This may result in deviating quantities. According to our general terms and conditions, such over/under-deliveries of up to +/- 10% of the ordered quantity are permitted and must be accepted by the customer. 
Which payment methods do you accept?
You only have the option of paying our invoices (prepayment or invoice payment methods) by bank transfer. We do not accept payment in instalments and do not use online payment services such as Paypal, Klarna or similar.  

 

Shipping and Delivery

How long does the shipping take?
The shipping time depends on the product you have ordered and varies depending on stock levels, production costs and individual customisation and processing requirements. We will inform you about the individual duration of your order processing and despatch in the quotation for your order.  
Do you also ship internationally?
Yes, our products are shipped worldwide.

 

Need more information?

Each Esband belt offers endless possibilities – they are therefore different and various. If you have any further questions or require information, please contact us directly.